UPS shipment stuck in Germany

[alfakapashots]

I was checking my order today and saw that it stucked in Germany because of the problem indicated:
"A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information."
Can you please check it out?
Thank you
order number #122106

 

[Freddy]

Send us an email (reply to your order confirmation email) and customer service will figure it out!

 

[alfakapashots]

Talked with Natalie (very helpful) who send ups an email for a solution but the problem still persists no reply or any changes on tracking status. The think is that i paid for express shipping so i got it quicker and that wont happen anymore. Not your fault but i wonder how this happened to get a bunch of pc cables hazardous. Never happened in my life

 

[Freddy]

Package services are overloaded in this time, so errors/delays can happen because of this.
Not much we can do than wait for them to fix it.

 

[alfakapashots]

Everything went smoothly and i got my package . Thank you for the support definetly going to buy from you again

 

[Freddy]

Thanks for the update, glad to hear it got solved so quickly. Have fun building your system!