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Talked with Natalie (very helpful) who send ups an email for a solution but the problem still persists no reply or any changes on tracking status. The think is that i paid for express shipping so i got it quicker and that wont happen anymore. Not your fault but i wonder how this happened to get...
I was checking my order today and saw that it stucked in Germany because of the problem indicated:
"A hazardous materials irregularity occurred with this package. We'll contact the sender with additional information."
Can you please check it out?
Thank you
order number #122106